Terms of Service

Using This Online Store

For customer confidence in using this online store, customers should understand that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Product Information

For transparency around product information, the requirement is as follows: product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

For clear guidance on payment currency and taxes, the customer-facing rule is that prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

As part of our standards for how to reach us, the applicable commitment is that questions may be sent to support@melinpebbe.shop or 512-717-2482 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

For an accurate overview of order review and cancellation, our service position is that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

To keep customer expectations clear about order review and cancellation, our service position is that an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Fulfillment and Post-Purchase Rights

For customer confidence in fulfillment and post-purchase rights, our policy provides that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

As part of our standards for fulfillment and post-purchase rights, the applicable standard is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinpebbe.shop

Phone: 512-717-2482

Physical address: 900 Carter Dr, Little Elm TX 75068, United States